Our Team

Our Team

We believe in making the complex world of law, simple. Our practice specific solutions help legal professionals streamline their business and deliver the highest value to their clients.

In business since 1989, our customers have been instrumental in shaping our priorities and products. We are proud to be a customer-focused, service-oriented organization, collaborating with our customers to provide innovative solutions that meet their needs.

Operations & Product Management

Considered the nerve centre of the company, the operations department is where all of your great product ideas come to life. Fixes and new features are our specialty, and we take great pride in delivering them to you without flaws and within a respectable timeframe. Operations management is a vital support system for all of the teams at DoProcess .

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Sales

All former legal professionals, the DoProcess Sales team is your central point of contact and tailors the experience to each customer. Our mandate is to ensure your full satisfaction by maximizing your value and return on investment. Our Account Managers introduce and demonstrate our full suite of products and services to improve your day to day workflow. Our Customer Success Managers will enable you to optimize the complete functionality of all of our products.

Implementation Services

The technical team at DoProcess has a wealth of experience spanning a variety of diverse accomplishments. Many of the individuals involved in the most recent releases today were involved in the first ever release of the application. This continuity has been instrumental in the development of our robust applications over the years. This team continues to provide highly available, leading edge solutions for legal professionals.

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Marketing

The Marketing department is the voice of DoProcess, keeping you up to date on important product and service enhancements, training, best practices, and support. We stay in touch with you and capture your valuable feedback year-round through surveys, focus groups, and advisory panels, to ensure our products and services support the growing demands of your business. In collaboration with internal teams and external industry partners, the team works to continuously enhance your customer experience with us and make your lives easier.

Document Services

Our team of Document Specialists are critical to the way DoProcess personalizes your experience. This talented team work with customers to customize documents until they fit their unique needs. Every year, the Document Services team updates more than 2000 letterheads and 3000 master documents.

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