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DoProcess is the #1 provider of practice specific software for law offices in Canada, enabling increased efficiency and profitability to over 15,000 practitioners in the areas of real estate, corporate, wills and estate law.

At DoProcess, we know our customers care about their document templates and want them to produce perfectly every time.  You will be responsible for customizing document templates. If you are excited by learning and genuinely care about every document detail in a real estate transaction, let’s talk.

Key Activities

  • Deliver high quality customized documents including letterheads, lender documents, lender schedules and templates
  • Proactively interact with customers to clarify customer needs and requirements
  • Estimate effort of assigned tasks to assist with prioritization
  • Collaborate with sales and Customer service to manage customer expectations
  • Accurately track all relevant information in ticketing system
  • Follow standard processes and participate in process improvement initiatives
  • Support and assist team members with document customization
  • Identify global template changes and other value add changes in relevant areas

Knowledge, Skills and Abilities

  • Advanced MS Word skills
  • Minimum of 2 years of law clerk experience in Real Estate required (experience in Will and/or Estate Planning is an asset)
  • Strong attention to detail as well as the ability to focus on the task at hand
  • Strong written and oral communication skills
  • Ability to follow detailed processes and meet deadlines
  • Strong analytical skills
  • Fast learner and team player
  • Highly responsible individual who takes pride in her/his work
  • Strong time management and prioritization skills
  • Proven ability to work in a fast-paced team environment
  • Ability to manage multiple priorities and be accountable for personal results
  • Willingness to receive feedback from peers and manager as well as ongoing commitment to professional development and/or personal improvement
  • Programming background or foundation considered an asset

DoProcess is committed to accommodating the individual needs of all applicants with disabilities during the recruitment and selection process as required under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please inform us of any accommodation requirements you may require.